Zeely, Inc.

If you’re having trouble logging into the Zeely app or find yourself logged out,  this guide will help you resolve the issue quickly.

How to fix Zeely login issues when you can’t log in or keep getting logged out?

If you reset your Zeely password but didn’t receive the reset code, this article will guide you through simple steps to resolve the issue.

How to fix password reset issues when you don’t receive the reset code?

If you can’t add products or save edits in Zeely, this guide will help you fix it step by step.

How to fix issues when you can’t add a product or save changes in Zeely?

If you're trying to add a product using a product URL but it won’t load, this guide covers common reasons and how to fix them.

How to fix the problem when  you can't load products from a URL in Zeely?

If your photo won’t upload to Zeely, follow the steps below to resolve the issue and get your visuals uploaded smoothly.

How to fix a problem when you can't upload a photo for static creative?

If your AI video is stuck generating or won’t finish rendering, this guide will help you troubleshoot and fix the issue.

How to fix it when your video isn’t generating or gets stuck rendering in Zeely?

This guide walks you through proven solutions to make your AI avatar look smooth and professional.

How to improve avatar movement and lip-sync issues in Zeely?

If your Zeely ad campaign is stuck in the "Pending" status, it doesn’t mean something went wrong. Below is everything you need to know.

How to fix when your ad campaign is stuck in pending?

If you’ve launched a campaign in Zeely but the dashboard shows no views, no clicks, or blank statistics, this is likely a technical issue.

How to fix an issue when no views or clicks showing in ad campaign dashboard?

If the Zeely app is lagging or freezing, this guide covers common causes and quick fixes to improve speed and performance.

How to fix when Zeely app is slow or keeps freezing?

If the Zeely app keeps crashing, this guide covers common causes and quick solutions to restore smooth performance.

How to fix when Zeely app keeps crashing?

Viktoria Green

Having issues with the Zeely app or features not working as expected? This section is your go-to hub for resolving common problems quickly and easily. Explore step-by-step solutions for login errors, upload failures, campaign delays, video generation issues, and more. Whether you're on mobile or desktop, you'll find the right guidance to get back on track.

Troubleshooting 

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.