If your renewal price is higher than your first payment, it usually means your initial purchase included a promo discount.
From time to time, Zeely offers special deals on subscription plans. The exact discount can vary depending on the promotion or seasonal offer available when you make your purchase.
These discounts usually apply to the first billing period, so you can get started at a lower price. When your subscription renews, it continues at the regular plan price, which may be higher than what you paid at the beginning.
And some good news — we do run new deals from time to time, so it’s always worth keeping an eye out.
How to check your renewal details
You can always review your subscription information in your Account settings. There you can see:
Your current plan
The next billing date
The amount of the upcoming charge
Need help with your subscription?
If you have questions about your renewal price or your subscription plan, feel free to contact our support team.
You can reach us by emailing [email protected] or by opening the chat. Our team will be happy to help clarify the details.