Important: Deleting your account does not automatically cancel your subscription. If you have an active subscription, please make sure to cancel it separately to avoid future charges.
To permanently delete your Zeely account, follow the steps below:
Log in at https://app.zeely.ai/login
Click your account icon, shown as a circle with the first letter of your name or your profile image. You'll find it in the lower-left corner of the screen. From the dropdown, select your email to open Account settings.
Then, select Profile & account from the left-hand menu. Under Account security, click Delete account, then confirm your choice when prompted.
You’ll see a confirmation that your account has been deleted. If you’d like to return, you can create a new account using the same email address.
If you’re running into trouble or would like to clarify anything before deleting your account, our support team is available to assist you. You can reach us anytime:
Email: [email protected]
In-app chat: available in the Help Center
We're always happy to help.